Legal
Privacy Policy
Your trust matters. This explains what we collect and how we use it.
Information We Collect
When you contact us, book an appointment, or subscribe to our journal, we may collect your name, email address, phone number, and any details you choose to share about the piece you are looking for. When you browse the site, we may collect standard technical information such as your device type and pages viewed.
How We Use Your Information
We use your information only to respond to your enquiries, arrange consultations and bespoke commissions, provide aftercare, and where you have opted in send occasional updates. We do not sell your personal information.
Cookies
The site may use essential cookies required for it to function. If analytics or marketing cookies are added in future, we will update this policy and, where required, request your consent.
Third Parties
We work with trusted service providers (for example, our content platform and, where applicable, our jewelry-design partner) solely to operate the site and serve you. These providers process data only as needed to provide their service.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us at info@jacobjacobs.com.
Contact
Questions about this policy? Email info@jacobjacobs.com or call +1 (949) 522-6277.